Para calcular a classificação geral de estrelas e a análise percentual por estrela, não usamos uma média simples. Em vez disso, nosso sistema considera coisas como se uma avaliação é recente e se o avaliador comprou o item na Amazon. Ele também analisa avaliações para verificar a confiabilidade.
This is not a review of the Samsung s21+. This is regarding the £150 Google voucher promotion. The fact that even though I checked the promotion details on the Amazon order screen, it turns out really was expected to read every last word of the terms and conditions. Samsung have advised as I bought from a third party seller on Amazon I am not eligible. I am not sure if Amazon are at fault for displaying the advert, or Samsung for not making sure the advert for the promotion clearly state it is only if bought directly from Amazon. Either way I don't get the £150 voucher due to a billion dollar company either showing an advert when it shouldn't, or a company not making the real details obvious. Not a happy customer.
I am disappointed. I am now disgusted, see below. The phone has started randomly stopping and rebooting, it's only a month old. I have "contacted" the supplier and got no response at all. I will now have to claim back the money on my credit card. I have waited to give them a chance to help me.
I have spent 2 months submitting error reports and waiting for some useful response. Today they say they can't fix it. Even though their own error logging tool says the phone stopped incorrectly. This is a brand new phone with no added apps or software, apart from their own error reporting tool.
They are refusing to repair, replace or refund. I will shortly start a charge back process through my credit company.